Blog

Notes on what shipped.

One post per minor / major release. Drafted at tag time; polished with screenshots after. Patch releases skip the post — see the changelog for those.

  1. 🏷️ v0.9.0 Latest May 20, 2026

    v0.9.0 — Runbooks, label printer + consumables, agent-only KB, RBAC tightening

    Runbooks: KB articles with checkboxes + canned-response pills that drive the comment composer. Zebra label printer with asset/consumable labels + QR deep-links. Asset tags and a custody check-out / check-in log on Inventory. New Consumables module with a ledger. Agent-only KB visibility tier. RBAC tightening — Inventory is handler-only, vendor-share gate now matches the notes ACL. Auto-provision Submitter accounts from inbound senders. Canned responses + vendor outbound now render markdown. Mobile ticket tabs collapse to a select.

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  2. ✏️ v0.8.0 May 19, 2026

    v0.8.0 — Edit comments + notes, agent-forward inbox, multi-scope landing project

    Edit posted comments and notes (with distribution-aware '(edited)' indicator + reply-locks). Image attachments render inline with a fullscreen lightbox. Project-level role overrides + Agent flag now gate handler-only features per project, not just by global role. Agent-forwarded emails attribute the ticket to the original sender. Multi-scope inboxes get a pinned default landing project. Plus auto-resume on awaiting_input, lifetime AI token ledger, custom daily-digest hour.

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  3. 🖥️ v0.7.0 May 16, 2026

    v0.7.0 — Inventory, Knowledge Base, Alerts, SLA + Escalations, Tech role

    Inventory module with Action1 integration + ticket↔asset linking. New Knowledge Base with BlockNote editor, version history, ticket↔article linking. First-class Alerts page with rule-driven ticket promotion. SLA pre-breach warnings + business-hours clocks + escalation chains + auto-assignment. Tech role for internal IT handlers. Dashboard global filters + ticket nav overhaul.

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  4. ✨ v0.6.0 May 11, 2026

    v0.6.0 — BYO-AI rewrite, notifications matrix, SLA tracker, hardened login

    Bring-your-own-AI text rewrite wired into every composer with project-context glossaries, a 6×3 notifications matrix with batched email digests, per-priority SLA targets with breach detection + MTD dashboard, and a hardened login flow.

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  5. 🛠 v0.5.0 May 9, 2026

    v0.5.0 — Zabbix alerts, canned responses, CRM rebuild

    Webhook-driven alert sources with a Zabbix preset, server-rendered canned responses, a three-kind CRM with locations + domain auto-join, a system health dashboard, and a left-rail admin layout.

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  6. 📬 v0.4.0 May 7, 2026

    v0.4.0 — Helpdesk routing, ticket merge, vendor outbound discipline

    Helpdesk inbox routing, no-spoof vendor outbound, search-driven ticket merge, mail-gateway banner stripping, per-vendor pill colors, and cross-project visibility controls.

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  7. 📝 v0.3.0 May 5, 2026

    v0.3.0 — Markdown editor, browser push, NATO readback, bulk edit

    Markdown comments with Write/Preview tabs and a formatting toolbar, browser push notifications via Web Push, NATO phonetic readback popover, admin bulk ticket edit up to 500 rows, plus polish across the comment, notifications, and mobile UX surface.

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  8. 🛡️ v0.2.0 Apr 28, 2026

    v0.2.0 — Notify Vendor button, resolved-state workflow, ticket admin tools

    Vendor outbound moves from auto-fire to a deliberate Notify Vendor click. Resolved-state with auto-close grace, ticket admin tools, user preferences, hybrid date rendering, @mentions parser, and the rebrand cleanup from mot_* to internal_*.

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  9. 🚀 v0.1.0 Apr 26, 2026

    v0.1.0 — Resolvd is shipping

    First tagged release. Issue tracking, vendor coordination, email-to-ticket, encryption-at-rest, and JIT support access — all source-available under FSL-1.1.

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